Thursday, January 3, 2013

First Big Mistake

I always knew that when I made my first "big mistake" in my rosary business. that it would be hard for me. I do not like people being mad at me, upset with me, or disappointing them. I hate confrontations, and this is exactly why I have never worked in a retail business. (Well, until now, but it wasn't really intended.)

In fact, as I was waiting for my first big mistake, because it was bound to happen sooner or later, I would plan out what I would do when and if the mistake ever happened: flee. Flee and hide! Seriously, I planned to shut down my shop. Dumb, I know.

But then I thought about my store name--Roses for Mary. And I thought to myself, "has God released me from this yet?"

Deep in my heart, I feel the answer is no, at least for this time in my life. Roses for Mary has been a God-given gift for me; I received this hobby of clay seven months after my heart attack and one month after my Dad died. After such a traumatic year, I needed a hobby. I never would have guessed it to be working with clay, as I never had an interest in it before.

Not only that, but making roses has been something personal for myself; making a rose for each Our Father reminds me that our Hail Mary's and Our Father's turn into real roses for Jesus and Mary when we pray with our hearts. I wanted to share this inspiration with the world--or at least the world of Etsy. :-)

Since then, all of my roses are for Mary. This is why my shop is called Roses for Mary (just in case you couldn't crack that code yourself, haha.)

Not to mention that I realized that my fear of disappointing my customers from time to time with mistakes was not from humility but pride. Only pride makes you want to run and hide, but humility gives you the courage to own up to your mistakes.

And so I got my first big mistake out of the way, and because I'm not perfect, there will be more to come. :-) I try my best, but that is all I have to offer.

Oh, if you're wondering what the big mistake was, I accidentally sent a rosary out to the wrong address. However, the customer was very gracious about the whole thing and asked for another rosary. Yes, he was disappointed and yes, I felt the prick of sadness that I get when I know that I failed someone. But human I am, and he still wants a rosary from me.

Now that's saying something.

6 comments:

  1. Yes, we all make mistakes, otherwise, we would not be human.

    Lena

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  2. Maybe the rosary that went to the wrong address was supposed to? Did you get it back?

    Don't be so hard on yourself, you are wonderful and I'm sure anyone would understand the tiny mistake....

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    1. I'm not sure where it went. I know it's not that big of a deal--it's just that this customer had already waited for 2 weeks just for me to get caught up on orders and then here I "lost" the order. Oh well, humility for the soul, right?

      He was nice about everything though.

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  3. Everyone makes mistakes...you are doing great work. :D

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  5. Oh I get this. I'm really hard on myself for mistakes too. I found that the little bit I give up, the more God helps me get over my fears. Plus, I find I'm such a better role model for my kids. When I'm gentle on myself for my mistakes, I can better coach them. Our new family motto is rather than fearing making mistakes, our family "leaps over them!"

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